 IT-SUPPORT PACKAGES
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Protect-it™
The Protect-it™ package offers Anti-virus protection management, System attack management, General System Security management and Lightning Protection.
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Check n' solve-it™
This package deals with trouble-shooting all manner of problems that a computer system is having. NIT technicians will come to the client's site and trouble-shoot the system. They will then recommend what needs to be done to solve the problem.
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Repair-it™
This package offers the service or repair of IT equipment.IT equipment that NIT repairs: CPU and computer case with motherboard, etc., Monitors, Printers, Keyboards, Mice.
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Professional PC Maintenance Pack™ is for individuals or organisations serious in securing and maintaining their computer/network investment, the Professional PC Maintenance Pack™ is the appropriate option to choose.
The Professional PC Maintenance Pack™ is all encompassing and includes four of the seven NIT packages. The following services will be provided under the duration of the contract.
From the Protect-it™
Anti-virus protection management
System Attack management
General System Security management
Lightning Protection
From the Check n' solve-it™
The PPCM package offers 24 x 6 hours IT support. This support will be in the form of:
Phone support
Remote Assistance support
Onsite support
Once the problem has been identified, NIT will fix it. For any problems that need the purchase of spare part(s), an additional cost to the contract price will be required.
This service is available for the whole year round with the exception of a few days that will be detailed in the contract.
From the Repair-it™ package
Repairing any of the following equipment that is on contract:
Computer systems (CPU & motherboard, monitor, keyboard, mouse)
Printers
UPS
Any equipment not on contract must be separately paid for.
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